Site Reliability Engineering (SRE)
Our Approach to SRE
There are many aspects of SRE and out of all we offer consultation and services on setting up observability and various
What we offer
Enable
What is SRE and how to define roles and responsibilities under SRE enablement is probably the toughest part when applications onboard SRE journey. SRE methodology is highly process oriented. Processes to be followed by people. We offer trainings and enablement sessions to help teams understand how SRE processes are going to change their current processes. What are different SRE metrics and why do they exist.
Establish
There is no silver bullet solution for every Dev Ops or Ops problem. Establishing processes which suit a specific team serving a specific business critical application is not straight forward. We offer consultation in which we understand how the current teams are structured and what is the best mechanism to implement and track SRE processes.
Implement
No matter where your teams are in the SRE journey, we have a path taking them to the desired SRE destination. We have range of implementation offering starting from implementing observability, tooling, identifying SLI, error budgets, burn rate , multi window- multi burn rates alerting.
What we offer?
- By setting up observability for your business service and application we help identify service level indicators and service level objectives and form agreements.
- By creating processes for production review, post-mortem, alert notification and incident response we help adopt observability and alert tools in a seamless manner.
- Help organizations to meet as well as exceed their service level objectives with error-budgets.
- Help organizations to focus on the failure of the process or technology in case of any incident and not on the actions of people with the help of postmortems.
How will SRE benefit your organization ?
Build a positive business impact by raising the operational bar of excellence through SRE.
Get accurate identification of service levels, and error budgets and subsequent maintenance and improvement of service levels.
Identify the present quality of service, as an application owner, and its end-impact on users.
Enjoy working with a healthy software system that is strengthened by the development of different testing strategies and
Improve areas of availability, capacity & performance by embracing engineering complexities.
Understand complexities of the system and how changes in service level have impacted the end-users.
Commercial Bank
APM Case Studies
A multinational South Asian Bank, improves its mobile application availability and redefining ...
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